Terms of service

Terms & Conditions

Last Updated: July 2026

Welcome to TRIO HMF. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Services

TRIO HMF offers a wide range of products across multiple categories, including but not limited to:

  • Home & Kitchen
  • Fashion & Beauty
  • Fitness & Sports
  • Outdoor & Travel

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor differences in color, packaging, or appearance may occur due to manufacturer updates or screen settings.

3. Pricing

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice.
  • Promotional offers and discounts are available for a limited time only.
  • In the event of a pricing error, we reserve the right to cancel or modify the order.

4. Orders

After placing an order, you will receive an order confirmation.

TRIO HMF reserves the right to:

  • Cancel suspicious or fraudulent orders.
  • Refuse service to anyone for legitimate business or security reasons.
  • Limit quantities purchased per customer.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) throughout Pakistan.

Customers agree to:

  • Provide accurate delivery information.
  • Be available to receive the order.
  • Pay the full order amount upon delivery.

Repeated refusal to accept COD orders may result in restrictions on future orders.

6. Shipping & Delivery

Delivery times are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Remote delivery locations

TRIO HMF is not responsible for delays caused by courier companies or events beyond our reasonable control.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms & Conditions.

Please review our Return & Refund Policy for complete details regarding:

  • Returns
  • Replacements
  • Refund eligibility
  • Damaged or defective products

8. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled. Customers may request a return after delivery in accordance with our Return & Refund Policy.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate personal and shipping information.
  • Keeping their contact details up to date.
  • Inspecting the package upon delivery.
  • Contacting us promptly if there are any issues with the order.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Website design

is the property of TRIO HMF or its licensors and may not be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, TRIO HMF shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

12. Privacy

Your privacy is important to us.

Any personal information collected is handled in accordance with our Privacy Policy. We take reasonable measures to protect your information and use it only for purposes such as processing orders, customer support, and improving our services.

13. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier companies
  • Analytics providers
  • Shopify applications

TRIO HMF is not responsible for the policies or actions of these third-party services.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from these Terms will be subject to the jurisdiction of the competent courts of Pakistan.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: abdulmoiz09881@gmail.com

📱 WhatsApp: +92 371 0545378